Privacy Policy

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DELEX Pharmacy is respecting your rights to privacy.  This policy is summarizing the personal information we may collect to you.  We recognize your need in appropriate protection, how we are using the information we get to you, based on Republic Act 10173- Data Privacy Act of 2012.

DELEX Pharmacy is strictly complying with all the privacy laws to ensure the protection of our consumers. This policy is telling you how we are using the personal information we collected from you, or if you don’t want to share any of it.

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These are  the data that we  might collect when you are getting, proceeding and checking out your orders:

  • Full Name
  • Address
  • Age
  • Birthdate
  • Email address
  • Contact number
  • Valid ID
  • Prescription/s
  • Medical records
  • Photo/s
  • Financial details (for card transactions)

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DELEX Pharmacy may use your data to:

  • To give you the best smooth transaction experience.
  • For placement, verification and validation of your order.
  • For adding to cart and checking out orders.
  • For survey of consumers for us to improve our given services.
  • For product review/s.
  • For responding of consumer’s inquiries, requests, and complaints.
  • For customer’s payment (card details, GCASH reference no.)

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DELEX Pharmacy will not disclose your provided information to any other third party, except if:

  • if such action is deemed to be reasonably required by law, a court’s valid order, or one’s own best judgment in order to react to claims, comply with legal processes, or defend the rights of DELEX Pharmacy, its clients, or the general public.
  • If DELEX Pharmacy or its business were to be acquired whole or in part, the new owner might have access to the data that DELEX Pharmacy has on file, some of which might be personal information, if the relevant legal restrictions are met. As part of insolvency or restructuring processes, data may also be transferred.

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You represent that you are of legal age and/or that you have granted us permission for any of your minor dependents to access this site by using it.

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This Privacy Policy may need to be updated sometimes by DELEX Pharmacy, We recommend that you check here frequently to see the most recent version of our privacy policy. We’ll post the updated version here and it will go into effect right away.

The laws of the Philippines govern this privacy policy and will be followed in explicating it.

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We retain the right, at our sole discretion, to change, manage, or delete the contents of the website at any time and for any reason without notification. However, we are under no obligation to update any of the information on our website. We also retain the right, at any time, to change or immediately cease all or part of the website without notice. We will not be liable to you or any third party in the event of a website change, price movements or inflation rate, suspension, or cessation.

We cannot assure that the website will always be accessible. We may encounter equipment malfunctions, application errors, operating system interruptions, or other issues, or we may need to perform maintenance and upgrades, resulting in interferences, delays, or inconsistencies. We retain the right, at any time and for any reason, to change, revise, add new features, disallow, immediately cease, or otherwise reconfigure the website. You agree that we will bear no responsibility for any loss, causes damage, or problems created by your inability to access or use the website during any interim, interruptions or cessation of the website. Nothing in this Terms of Service obligates us to maintain and support the website, or to provide any corrections, updates, or releases in connection with it.

[/cmsms_toggle][cmsms_toggle title=”Communications and other transactions”]

Accessing the website, sending us emails, and accomplishing online forms are all examples of electronic communications, and you accept that all agreements, notices, disclosures, and other communications provided to you electronically, through email and on the website, fulfill any legal requirement that such communications be in writing. You hereby acknowledge to the use of electronic signatures, contracts, orders, and other records, as well as automated delivery of notices, policies, and records of transactions initiated or accomplished by us or through the website. You hereby waive any rights or obligations imposed by any statutes, regulations, rules, ordinances, or other laws in any jurisdiction that require an original signature, delivery, or retention of non-electronic records, or payments or credit granting by any means other than electronic means.

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These terms will be constrained and defined in accordance with Philippine law. Delex Pharma International, Inc. and users profoundly agree that the authorities of the Philippines will have exclusive sovereign rights over any dispute arising from these terms.

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There may be typographical errors, inconsistencies, or omissions in the website’s content, including descriptions, pricing, availability, and other information. We retain the right, without prior notice, to correct any inconsistencies, imprecision, or omissions, as well as to change or update the information on the website.

[/cmsms_toggle][cmsms_toggle title=”Agreement to account Term & Termination”]

While you use the website, these Terms of Service will remain in full force and effect. Without restricting any other provision of these terms and conditions, we reserve the right, in our sole discretion and without notice or liability, to block access to and use of the website to any individual for any reason or no reason, including, without limitation, for breach of any representation, contract, or agreement contained in these Terms and Conditions or of any applicable law or regulation. In our sole discretion, we may terminate your use or engagement in the site, or remove any content or information that you have posted, at any time and without notice.

If we revoke or disallow your account for any reason, you are not permitted to register and make a new account in your name, a fictitious or borrowed name, or the name of a third party. We reserve the right to take appropriate legal action, including, but not limited to, civil, criminal, and indemnification action, in addition to revoking or suspending your account.

[/cmsms_toggle][cmsms_toggle title=”Disclaimer”]

This website is provided “as is” and “as accessible.” You acknowledge that your use of the website and our services is entirely at your own risk. We disclaim all warranties, express or implied, in connection with the website and your use thereof, to the maximum extent permitted by law, including, without limitation, the implied warranties of merchantability, fitness for purpose, and non-infringement. We make no warranties or representations about the website’s content or the content of any websites linked to the websites, and we accept no liability or responsibility for any of the following:

  • Content and material errors, mistakes, or inaccuracies
  • Personal injury or property damage of any kind caused by your access to and use of the website
  • Any security breach to or use of our secure servers, as well as any and all personal and/or financial information stored on them
  • Any failure or interruption in transmission to or from the website
  • Any errors or omissions in any composition and materials, or any loss or damage of any kind incurred as a result of using any content posted, transferred, or otherwise made available through the site.

We do not guarantee, endorse, assure, or accept responsibility for any products or services advertised or offered by a third party through the website, or any website or mobile application showcased in any banner or other advertising, and we will not be a party to or be responsible for overseeing any transaction between you and any third-party providers of products or services. You should use your best judgment and take precautions when purchasing a product or service through any medium or in any situation.

[/cmsms_toggle][cmsms_toggle title=”Consequential Damages”]

You concurred to defend, indemnify, and hold us inconsequential, including our subsidiaries and affiliates, as well as all of our higher officials, agents, business associates, and employees, from and against any loss, damage, legal responsibility, claim, or demand decided to make by any third party arising out of:

  • Using the website
  • Breach of these Terms and conditions
  • Any breach of your clause outlined in these Terms of Service
  • Your infringement of a third party’s rights, including but not limited to intellectual property rights
  • Any overtly harmful act committed against another website user with whom you communicated through the website

Regardless, we retain the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims. When we become aware of any such claim, action, or proceeding that is subject to this indemnification, we will use reasonable measures to notify you.

[/cmsms_toggle][cmsms_toggle title=”Copyright Infringement”]

All data information, website designs, graphics, text, photographs, logos, trademarks, and other features specified in the Delex Pharmacy online website (onlinepharmacy.delexpharma.com) are our proprietary property, which we own and protect through our copyrights.

As a qualified user of the Delex Pharmacy website (onlinepharmacy.delexpharma.com), you are given a limited permission to access and use the Delex Pharmacy website to which you have been granted proper access solely for your personal, non – profit use.

[/cmsms_toggle][cmsms_toggle title=”Acknowledgement”]

These Terms of Service, together with any regulations or operating rules posted by us on or in relation to the website, represent the entire agreement and understanding between you and us. The failure of us to exercise or impose any right or provision of these Terms of Service does not imply a waiver of that right or provision. These Terms of Service apply to the greatest extent permitted by law. We have the right and obligation to delegate any or all of our rights and obligations to others at any time. We will not be held liable or responsible for any loss, damage, delay, or failure to act as a result of any cause beyond our reasonable control. If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision is deemed severable from these Terms of Service and has no effect on the validity and enforceability of the remaining provisions. As a result of these Terms of Service, no joint venture, partnership, employment, or agency relationship exists between you and us. You agree that having re-signed these Terms of Service will not be used against us.

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